Summary of Skills Goal-oriented Dependable Internet savvy Attention to detail Meets/exceeds goals Excellent communication skills Strong organizational skills Active listening skills . Store cards are only used to make purchases from the issuing retailers, which may offer perks such as special discounts, promotional notices, or special sales, which is why it's easier for consumers to get a store credit card than a major credit card. Created and updated physical records and digital files to maintain current, accurate and compliant documentation. Keeps open communication lines with all areas of the business to gather pertinent business data that could impact a customers credit status or ability to pay, Records information in our collections software about financial status of customer and status of collection efforts. Mails or faxes invoice copies as requested, Responds to customer, account representative or sales support inquiries concerning invoice discrepancies. How you manage debt is very important to your credit scores. Met with customers, agents and brokers to negotiate coverage, price and service delivery. Examined potential loss stemming from catastrophe, severity or frequency of possible loss. Prior experience in call center, underwriting, acquiring and ecommerce environments are preferred, Credit analysis and underwriting experience a plus, Demonstrated commitment to quality, attention to detail and customer service, Proficient computer skills, especially Microsoft Excel and other Microsoft Office applications, Thorough knowledge of assigned (consumer, commercial and/or residential) lending and loan documentation and processing policies and procedures, Three or more years of experience in lending and loan documentation and processing, or similar work, Responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions, Performs/responsible for collection of customer past due balances, Coordinates activity with Corporate Credit personnel to complete risk analysis including Credit Scoring Models and resolve credit line availability issues, Researches issues within area of specialization (i.e. If you fall behind on your credit card payments, you may end up with a late payment on your credit reports. Collect on accounts if needed, Review Credit Risk Report to make sure adequate deposit is maintained on commercial accounts, Process bankrupt accounts for ETG, VNG, CGC, FCG and Elkton accounts, 1-3 years experience performing accounting activities, People-Soft Financials - basic proficiency, Knowledge of customer billing/accounting system (CIS), Knowledge of Collection and Bankruptcies policies and procedures, Bachelor or MBO degree in Business economics, Hospitality Management, Commercial Economics, or a related area, A collections background in business to business collections is preferred but not mandatory, Taking ownerschip of processes, being pro-active and show determination to achieve excellent results is most important, Strong communication and negotiation skills, Fluent in Dutch and English and preferably (but not mandatory )French, Basic knowledge of accounting principles preferred, SAP or similar ERP accounting application experience preferred, Experience within the healthcare or medical manufacturing industry is beneficial, Experience in working with collection software a plus, not required, Performs collections of unauthorized deductions. Strong accounting, analysis, and reporting skills, Ability to deal effectively with customers, Strong computer skills and SAP transactions required, Working knowledge of collateral transactions, including standby letters of credit and personal guaranties, Working knowledge of internet searches for credit data analysis, Oversee new account process. Cash receipts paid via check and ACH are pulled from an online imaging website. Detailed report on Allergy Specialist career guide. The accounts payable specialist is responsible for providing financial, administrative and clerical services in order to ensure effective, efficient and accurate accounting and accounts payable operations. processing. wolf range serial number decoder. Processed payments and contracts on accounts. See also our report on Training Specialist career description. Work to be an advocate on the behalves of Barclay customers to both Visa and MasterCard, to dispute merchant transactions. May retrieve and review billing system reports to identify delinquent accounts. CREDIT CARD SPECIALIST Career Focus Motivated sales professional with 5+ years sales and banking experience. Credit Card Specialist Resume Example Love this resume? Posting qwikresume. Coursework in Business Administration and Management. Highly trained Credit Analyst offering excellent skills in managing issues, updating files and reviewing financial statements. This includes knowledge of bankruptcy laws and preference matters, Working knowledge of Oracle 12 and Excel including Pivot tables preferred, Must be diplomatic and possess strong problem solving skills, 2+ years of progressive experience in credit collections, Bachelors degree in Accounting, Finance, and/or equivalent experience is preferred, Become familiar with the Bayer culture and systems, Understand how to obtain credit information that is used daily to make credit decisions, Assign credit limits to on-line systems after careful review and analysis of all pertinent credit information, Establish and maintain credit review files on customers, Analyze and collect unauthorized customer deductions and unearned cash discounts, Resolve discrepancies which prevent prompt payment, Recommend accounts to be placed for collection and/or consider for bad deb write off, Contact customers by telephone, letters, email and fax to collect on past due accounts, Make credit decisions on past due customers by gathering and processing information, which enables incumbent to release or hold orders, Review and analyze the customer accounts in order to meet Accounts Receivable, DSO and Collection Goals, Researches and analyzes available internal and external reports for assigned customer portfolio to determine the release of incoming orders with Company credit risk policy / procedures to minimize risk exposure, Conducts collection calls / email to ensure timely payments, reduction of past due, resolution of claims / discrepancies and reduce bad-debt write-offs, Prepares month end reports, as well as customer specific projects, Participates in month Accounts Receivable over-view meetings, Responsible for daily collection calls and negotiation of appropriate payment plans, Providing customer service regarding collection issues, processing and reviewing account adjustments and resolving client discrepancies, Bachelors degree in Accounting or Finance, a plus, Must demonstrate strong organizational skills and be able to multi-task, Can work independently and thrive under pressure, 1 - 3 years of experience in a similar position, Strong track record of performance in collections (inbound or outbound operations) Consumer collections experience is preferred, Experience in collecting multiple ranges of delinquency, Self motivated, stay focused on working in performance based environment, Plan and organize to ensure all collections strategies are executed on a consistent basis, Performs credit/collection functions in accordance with established company guidelines and procedures, Evaluates and processes new credit applications in a timely manner, ensuring application is complete and accurate, Verifies all credit references via EXPERIAN or similar credit bureau reports, Approves or rejects new applications for credit, Prepares and distributes monthly account statements detailing credit/collection status of accounts, Analyzes and reviews account status and determines whether to maintain, increase or reduce credit line within set limits, Reviews open accounts for collection efforts and makes decisions on pending orders, closing accounts or extending additional credit, Arranges payment terms of payment for accounts in arrears, Notifies Manager, Credit & Collections to initiate collection process on overdue accounts where collections efforts cannot be readily resolved, Identifies account problems, researches and resolves all discrepancies in a timely and thorough manner, Escalates problems that cannot be resolved at this level to Manager, Credit & Collections for resolution, Prepares weekly reports on status of credit/collections activity, Maintains listing of accounts and current credit line status, Notifies Sales Representatives and/or customers of orders put on hold due to delinquent account status, Coordinates efforts with Sales Representatives to resolve disputed invoices/account status, Issues release orders when accounts are back in favorable status, Equivalent combination of education and experience, Ability to manage and prioritize projects, Strong PC skills, including Excel, Word, Power Point, SAP, Effective communication Skills, both verbal and written, Ability to multi-task and adapt to change, Works independently with limited supervision, Knowledge of accounting practices and accounts receivable reconciliation, Associates degree in Business, Finance or Accounting, Good knowledge of Luxotticas credit policies and collection procedures, Cash Application and/or reconciliation skills, Ability to operate in fast paced environment and multitask, Must have experience in a Transportation/Logistics and/or Supply Chain Collection environment, Make past due notice collection calls, past due accounts, Collects, monitors and manages all assigned accounts for prompt payments on a daily basis, and collects and monitors all past accounts, Send out collection notices via mail and email, Resolve billing disputes and provide resolution, Assist with DSO reduction and monitor receivables and add value to ideas on reducing outstanding invoices, Must have a clear and professional phone manor, Monitor receivables and collections and provide updates of receivables, Making outbound calls on invoicing for new and existing accounts, Conducting credit investigations and making collection calls on delinquent accounts, Utilizing internal processes to assist with identifying potential risk, Communicate with internal and external customers to verify accuracy of charges and resolve errors, Excellent technology skills, particularly expertise with Microsoft Excel and accounting applications, Strong written and verbal communication skills and the ability to multitask effectively and work independently, Must be able to maintain a professional attitude and demeanor while working with customers, sales representatives, other team members within the company, Managing a large portfolio of clients with outstanding receivables, Analyzing client portfolios and taking appropriate actions for resolution, Provides frequent reporting to client, project team and leadership on outstanding receivables, Contacting client AP departments and establishing payment dates, or issues keeping client from paying, Accurately reporting and elevating client issues for senior leadership, Follows policies to establish and recommend bad debt reserves and write downs, Responding to calls and emails from clients and internal partners, communicates effectively with all parties on a professional level to ensure appropriate resolution, Uses advanced written and verbal skills to communicate issues to clients, project teams and leadership, Ability to work independently from manager, Bachelors Degree or Equivalent experience, Knowledge, or the ability to quickly attain the knowledge, of the construction/collections industry, Make collections calls on past due 31+ (daily), Initiate and follow up on collections of all service charges, As back up, make collections calls on past due 61+ and 91+, Provide phone support for department (ongoing), Perform other miscellaneous duties as assigned, Assist customers and handle their inquiries, Review ICE report for final demand recommendation, Scan Credit applications and Credit Card applications, Customer facing, sale day administration including registration, and problem resolution, Conduct customer credit reviews and make recommendations for appropriate payment plan (i.e. Once the cash receipt information is received, cash is applied to the customer card in Navision (G/L system) based on the appropriate invoice being paid as indicated by the customer, Release orders on credit hold: If a customer places an order that exceeds their credit limit, the order is placed into credit check. Pay-per-Deletion, flat-fee do, and subscription services are all ways to set up your business and earn money, but there are other ways to do it. Will appraise situation once resolved to potentially reinstate credit terms, Identifies causes for customer deductions, recommends operational changes that reduce/eliminate reoccurring deductions, Secures proof of delivery in order to substantiate services were rendered, Perform collection calls in a fast paced goal oriented collections department, Prepare and mail written delinquency notices, Process customer refunds, process and review account adjustments, resolve client discrepancies and short payments, Other assigned tasks and duties necessary to support the Accounts Receivable Department, Bachelors degree or equivalent experience, Ability to prioritize and multi-task, with the flexibility to adapt quickly to change, Knowledge of MS Office, with ability to learn new software/tools with minimal supervision, Detail-oriented, resourceful and able to manage shifting priorities, Excellent written and verbal communication skills required, Ability to positively and effectively interact with internal and external customers, Regular, reliable and predictable performance required, Ability to work well with other in a collaborative team environment, Performs all collection activities for assigned portfolio of accounts mitigating invoices from aging by contacting customers timely, via phone calls and email, Ongoing review of A/R aging for preparation of immediate client follow-up, Work closely with internal clients to problem solve issues preventing payment, Print, review, and mail customer statements on a monthly basis, Process 3rd party referrals, Bad Debt write-offs, and Client Refunds, Monitor client bankruptcy - filing dates, proof of claim dates and client exposure both pre-petition and post-petition, 5+ years experience in credit/collections, Requires a working knowledge of credit practice, commercial credit law, bankruptcy law and accounting, Self-motivated and strong coordinating skills, Comply with Company policies and practices, Coordinate with others, both internally and externally, to resolve disputed invoices, Perform timely client credit review and analysis, Actively pursue collection disputes for resolution with Business Units / Finance, Responds to telephone inquiries and assists in solving questions related to the status of customer accounts; documents status of collection efforts within the GetPAID tool, Investigate and request credit memos as confirmed with Business Unit / Finance, Ensures strict confidentiality of financial records, Perform duties within Sarbanes-Oxley compliance, 3 to 5 years of previous related experience, One or more years of commercial customer service or collection experience preferred, SAP accounts receivable system experience preferred, Ability to work in a fast paced environment and handle multiple tasks with excellent organization skills, Records basic accounting transactions via journal entries, Works with customers (internal and external) to conduct independent investigation to resolve problems; answers questions, Performs general ledger account reconciliations; researches outstanding items/issues, Calculates and reviews financial information relating to specialty area (e.g., billing/customer accounting, vendor accounting, general ledger, cash accounting) and provide expert advice to management, Monitors reports/accounts/expenses; makes adjustments as necessary, Reviews, analyzes and processes bankruptcies for all companies by completing a turn-on and turn-off and if adjustment is needed to process orders, Review and process adjustments from the CSRs in Call Center, Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer complaints, Locate delinquent customer accounts by skip tracing, phone contact, written correspondence and making arrangements, Make outbound calls on ETG, VNG, CGC and FCG accounts to collect money before account are disconnected for non-pay, Refer accounts to collection agencies, manually post payments against bad debt accounts, Provides information to credit bureaus in customer disputes in compliance with the Fair Credit Reporting Act (FCRA) (e.g., verification of credit disputes; status changes that affect credit ratings), Handle requests from collection agencies, customers and bankruptcy attorneys regarding delinquent account information, Review and complete Social Security Match Report by reinstating debits and credits to reactivated accounts, Monitor Transfer from Uncollectible report to make sure adjustments are reinstated correctly, Review and post payments from remote cash report, Process and handle Surety Bonds, Irrevocable Letters of Credit and Credit Union Guarantees. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development. These are skills you should try to include on your resume. Here's how credit card is used on chargeback specialist resumes: Researched and processed disputed cardholder credit card transactions. A good study on Safety Specialist job planning. If you are a scrutineer or employer looking to hire a credit card specialist, you will need to make a detailed description of the position posted along with the job advert. Calculated group and individual renewal rates based on customers background, industry and demographic information. Controlled credit exposure by providing financial order management support to minimize risk and obtain timely payment. The most important credit scoring metrics are the presence or lack of negative information. Reviews and codes invoices related to LCs, Works with Xerox on issues of payment, unapplied cash application, and collections, Supports freight review and management via data2logistics, Supports Finance Department Management as well as department goals and objectives by successfully completing other duties and projects as assigned, Contact customers for payment through written and verbal means to request payment or to discover reasons for non-payment, Understand specific SBU requirements for specific processes, approval limits, and authority levels, and employ standard work to be in compliance with the same, Document issues and appropriate action plans to resolve issues, Understand customer buying and payment processes to develop strategies to effect prompt payment from customers, Perform credit evaluations on existing and new accounts to establish and adjust credit limits on accounts; submit credit override requests; includes making recommendations to SBU managerial associates to gain consensus, Review new orders for approval, hold, or qualification depending on available credit limit and risk category (i.e. Reports include but are not limited to: Delinquent Statement Report, Past Due Loans, Covenant Exception Report and/or Input risk rating changes/updates accurately and timely, Other duties as required by the Commercial Credit Support Center Manager, Reconcile and balance credit card payments to extracted reports on a daily basis, Maintain Cash records and files as required for audit, Research credit card and cash related postings as requested due to customer short payments and deductions, Complete account adjustments, cash posting and credit card processing in a timely manner per service level agreements, Manage daily inflow and outflow of emails across multiple assigned portfolios.Support internal and external customers by providing timely application of customer credit card, check and electronic payments, Daily reconciliation of credit card receipt balances to cash posting reports, Maintain applicable hardcopy and electronic data related to credit card & cash application for auditing purposes, Daily extraction of credit card data from provider site and proper application by invoice to customer accounts, Processing of all credit card transactions for all business brands within a specified time frame, Contacting customers regarding their credit card payment request to obtain credit card information as well as verification of the credit card transaction, Adherence to PCI compliance to ensure the safety of all confidential information, Cross train with the Credit Support Sales Tax Specialist and Cash Application team, Research customer credit card inquires and disputes, Print and send invoice and statement copies as requested by customers, Assist in other administrative functions as assigned, 3+ years of business-to-business credit card and cash application experience in a large corporate environment, preferably in manufacturing or distribution industries, Experience using multiple computer systems/ERPs, Excellent communication skills; both verbal and written, Must be proficient in 10-key and Microsoft Excel and Word, BA degree in Finance, Economics or business or equivalent experience is required, A solid understanding of Market Data (Fixed Income and/or Equities) and financial investment concepts is required, Minimum 2-3 years experience in product and customer support with demonstrated knowledge of troubleshooting data and technical issues with financial information products, Highly proficient in delivering training via face to face, WebEx and phone demonstrations, Ability to effectively multitask in a fast-paced environment and must possess the ability to work independently and to be a self-starter, Knowledge of the financial services industry and electronic products, Must be able to demonstrate effective interpersonal communications and troubleshooting skills e.g.