Laid-back work environment. Why aren't my Ibotta offers redeeming at Target? Has given employees ultimatums to take ridiculous pay cuts or threaten them they will lose their job. It's fun to watch folks earn a bit extra for doing what they do anyway. This is enough to not use the app when you cannot get a person or a resolution. Ibotta is hiring! The measly $10 is not worth the headache!!!!!! Search. We foster a culture of continuous learning. It's available via live chat, email, text messages, and social media. The average Ibotta salary ranges from approximately $43,360 per year for Development Associate to $164,322 per year for Controller. I know it's the correct item & barcode. Used to be a solid company to work for. Sort Reviews By: Sandy IBOTTA IS THE BEST!! Customer service responds quickly. If you have and are still waiting for a reply, please let me know! It put $32. That is a magical combination.. 8 Ibotta Cheats 1) Link your loyalty card to your Ibotta account Ibotta works with many stores. Customer Care professionals have also rated Ibotta with a 3.4 rating for work-life-balance, 3 rating for diversity and inclusion, 2.8 rating for culture and values and 3.3 rating for career opportunities 4 tickets I filed for that issue (Weis) went unanswered. REPEATED (4) attempts to contact for help went UNANSWERED! Partnerships Home. Find out more about Customer Care Agent salaries and benefits at Ibotta. Published by Ibotta, Inc. on 2022-09-28. We also ensure all reviews are published without moderation. Earn rewards when you shop at Target, Amazon, Kroger, and more. I'm constantly growing, both personally and professionally, and have a lot of flexibility to figure out how this looks. Check stores before you start shopping. Customer Care Agent professionals rate their compensation and benefits at Ibotta with 2.2 out of 5 stars based on 47 anonymously submitted employee reviews. It definitely saves money and is worth a shot if you like saving money :) The referral code bonuses fluctuate but it should be $10 right now if you want to use my code. Available 24/7. It did on one so the link did not have issues. Search your topic or log in to leave a question. This last time, I lost $26 because I was never credited. Check out our open roles and apply today. IN MY OPINION IT IS A SCAM!!!! I use it for both. Ibotta is a free cash back rewards web and mobile app that gives you real cash for everyday purchases when you shop. Ibotta employees rate the overall compensation and . Ibotta help, consider going through their robust online help forum which has links to the most frequently asked questions. make a purchase in your favorite apps, and you can get rewarded with cash back. You should totally use my referral code and we'll both get $10 when you scan your 1st receipt, like Walmart and other places. This happens even after I've used the "Check UPC code" feature in the store, and when the size, quantity, flavor, whatever is verbatim what ibotta shows. They tell you to use the site to buy and then freeze you out without any warnings. The best part about Ibotta is the people that work here. Linked my accounts as instructed, selected offers pertaining to me and then never got one credit!! Replies typically come through in a few hours or less! The cash back I've earned has helped support us during the hard lock down. All groups and messages .. $0.50/1 any grocery receipt (Varies by User) (LIMIT 1) (Various Stores), Ibotta Rebate, exp. Thats usually pretty easy to do since they have so many options and basic food items your bound to need atleast a few of them. Ridiculous I have reached out via email the other help button be a submitted request and I even called and left a message with no help whatsoever and my account is still locked. Make Your Money Work For You Is Ibotta Right for You? Ibotta, Inc. Business ProfileIbotta, Inc. Apps Contact Information 1801 California St Ste 400 Denver, CO 80202-2616 Visit Website (303) 593-1633 Customer Complaints 713 complaints closed in. Ibotta Performance Network (IPN) is the first digital network that enables cash back offers to be securely delivered in a coordinated fashion to over 120 million US consumers across a wide ecosystem of digital properties including top retailer, social networks, recipe sites, and more. We take responsibility for delivering exceptional experiences for our savers. FAQ. Find out how we combat fake reviews. You may find offers available at pharmacies, restaurants, liquor stores, gas . We use dedicated people and clever technology to safeguard our platform. Join Ibotta today and start saving! This is 34% worse than the company average rating for salary and benefits. They prefer if you 'submit a ticket' via the app or when you use your Ibotta sign in online. The second receipt entry shows the FIRST receipt information. Other. Exchange your earnings for free gift cards or have cash sent straight to your Venmo or PayPal account. As a part-time CSR, all the work is done remotely and electronically through email and company programs. Have you submitted a ticket to our Care team using our Help Center? I am in an environment that supports me both professionally and personally. Cons. Fun environment and culture. Join the party. We're cutting shoppers in on the deal with real cash back. Sticking to one, old-fashioned way of contact in the age when your customers expect to be in touch with you on their favorite channels, could be very costly. Pros. HOW IBOTTA WORKS: 1. Whether youre buying groceries, clothing, electronics, or wine and beer, Ibotta will pay you cash for your purchases. So what to do? 8. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Founded in 2012, Ibotta is a mobile technology startup company backed by Silicon Valley investors. As amazing as Ibotta can be, it's unfortunately not free from occasional glitches. 0 Likes. 4. Its surprisingly easy to figure out. Uncover why Ibotta is the best company for you. I mostly use the app for groceries and typically earn at least a few dollars back each purchase and let it add up over time. Ibotta. Using ibotta since April and will now stop. With an average of 300 sunny days a year and the Rocky Mountains natural playground for skiing, hiking, camping, and more, its pretty hard not to be inspired by our breathtaking backdrop. File a complaint. In 2019, we became the first mobile consumer technology company in Colorado to achieve $1B in valuation. Just joined 3 days ago. They immediately ask if you shopped through their website even after staring at my pending rebate for more than 90 days??? The most wonderful thing about working at Ibotta is the pure fact that I can be my whole self 100% of the time here. Privacy policy. I interviewed at Ibotta (Denver, CO) in Dec 2015. The procedure is quite simple. 2. Ibotta is a popular shopping platform where customers earn cashback on groceries and other items. What a real inconvenience after I ligitmentaly earned the money, how dare these dummies! As the #16 most-used mobile app in the U.S. (according to Consumer Research Partners), Ibotta's Care Team supports questions from thousands of users. I am in an environment that supports me both professionally and personally. To get started, you'll need to sign up for an Ibotta account .. We are champions for the Saver. Have Fun. ago I ve contacted support for this same reason multiple times. April 22, 2013. Ibotta makes it really easy to shop at Target thanks to an automatic redemption process in the Ibotta app. While this isn't as good as speaking to a direct member of the team, the knowledge base contains articles on pretty much every aspect of the service. Somehow the entries are off by one. James. We also believe in a healthy work-life balance. Ibotta was named to the 2021 Inc. 5000 list of fastest-growing private companies in the U.S. for the fourth year in a row, after debuting on the list in 2018. Through partnerships with brands and retailers like Walmart, Amazon, Kraft Heinz, P&G, and Target, weve delivered more than $1 billion in cumulative cash back to our users. The average Ibotta hourly pay ranges from approximately $19 per hour for a Customer Service Representative to $90 per hour for a Software Engineer. Add cash back offers - Before you go shopping, find and add offers in the app for things you. Dont bother booking hotels through them. We break the mold. While Ibotta is typically associated with groceries, you can earn cash back on non-grocery purchases as well. They are very friendly and helpful so don't be afraid to contact them. Verification can help ensure real people write reviews about real companies. After you submit the photos, you'll receive an email regarding the status. We dedicate time to give back. Anyone and everyone can benefit from Ibotta regardless of the size of your receipt. I feel cheated every time. Tons of our Savers find fast assistance in the Ibotta Community every day. After you check out, simply submit a photo of your receipt in the app to get cash back on all qualifying purchases! Great website. By clicking Accept, you consent to the use of cookies. 10/21/2022. Often times you see good talent leave the company for competition. We collaborate enthusiastically. I have had nothing but trouble with Ibotta. It goes against our guidelines to offer incentives for reviews. Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support. Anyone can write a Trustpilot review. People bring a wide variety of backgrounds and experiences, and I love how these combinations improve our work., Engineering How can we help you? go into your app click account scroll to help then click 3 lines upper right corner to put in a ticket or just scroll to the bottom of this page or the main page of this community and click contact us. They also asked how comfortable I am being a self motivated employee. Ibotta contacts Phone number +1 303 593 1633 Website ibotta.com View all Ibotta contacts Most discussed Ibotta complaints I didn't get my gift cards 1 (opinions to this review) Recent comments about Ibotta company 1 i received my email yesterday for my 20.00 gift card and i cant use. no number you can out in a ticket in the app or go to the ibotta facebook page and put in a message, I tried so many times and its still not getting fixed. We share our results at company meetings. I always think the comments about "WHATEVER" are fake so I NEVER read em.. Ok so my comment ain't fake lol.. Ibotta ain't a scam app. Ibotta provides thousands of ways for consumers to earn cash on their purchases by partnering with more than 2,700 brands and retailers. Ibotta Properties - Affiliate Retail Offers, Ibotta Properties - Item-Level Brand Offers. The average Ibotta salary ranges from approximately $39,368 per year for a Customer Service Representative to $363,997 per year for a Director. Like others, I've wasted too much time chasing down money that I rightfully earned. Hiya! Guided by our values and our mission to Make Every Purchase Rewarding, we come to work energized by the business problems we get to solve, the technology we build, the innovative people we work (and have fun) with, and the consumers we get to help. We pride ourselves on being solutions-oriented. The instore offers are great, but so is the cashback. Dont waste your time! We are empowered. Overview. Maybe all their good people quit??? People bring a wide variety of backgrounds and experiences, and I love how these combinations improve our work., The most wonderful thing about working at Ibotta is the pure fact that I can be my whole self 100% of the time here. Call Us at 866-482-1777. Told more neighbors and they signed up under the other neighbors. Go to the Ibotta Help Center Community Ask us questions, connect with other Savers, and get tips on earning more cash. Worst customer service. My favorite part of Ibotta is the community of users. Ibotta has a self-service help center that you can access at any time. The burdensome process of getting a credit is thrown back on the consumer in a jump through hoops mentality. Copying files,pdfs,attachments, is not the impression that they give to seamlessly shop online through their website. Dont waste your valuable time on earth. CSR - Customer Service Representative in Denver, CO. 5.0. on April 8 . Ibotta has a consumer rating of 3.48 stars from 1,035 reviews indicating that most customers are generally satisfied with their purchases. Researched & Written by Alexis Reale on the FlexJobs Team. Author of the review. Contact Ibotta: Save & Earn Cash Back. I loved using my ibotta until I had an issue with a cvs linked acct not giving the money back for items purchased. In fact, Ibotta has paid out over $1.2 billion in cash rewards to more than 40 million users since its founding in 2012. Through partnerships with brands and retailers like Walmart, Amazon, Kraft Heinz, P&G, and Target, we've delivered more than $1 billion in cumulative cash back to our users. It's humbling to be able to work with such talented and experienced team members who are all working towards a collective mission., I'm constantly growing, both personally and professionally, and have a lot of flexibility to figure out how this looks. Anyone and everyone can benefit from Ibotta regardless of the size of your receipt. Consumer FAQ Business FAQ. Ibotta's Approach to Customer Service You can reach out to the team at Ibotta via the contact form on its website and expect to hear back within two business days, on average. I tried it. You'll send the Ibotta customer service team a photo of the barcode and the front of the product. Value 391. Sep 25, 2017 5:09 am EDT . We trust each other. Ibotta is a free cash back rewards web and mobile app that gives you real cash for everyday purchases when you shop. Deal Expert. Ibotta works in over 300 retail chains, restaurants, movie theaters, convenience stores, home improvement centers, pet stores, and pharmacies nationwide. Sign in Register. Ibotta is related to the Other category. BE WARE DON'T TRUST THIS SITE!!!! Don't Wait! Customer Service Representative (Former Employee) - 1801 California St #400, Denver, CO 80202 - January 20, 2018 Everyone is very friendly and helpful. THEY KEEP YOUR INFO AND USE IT TO DO "" KNOWS WHAT!!! Just another fun way to bring folks together. Simply check Ibotta before you shop in-store or online, travel, dine out, or. Search your topic or log in to leave a question for the Community. Terms of use Earn real cash back on your everyday purchases in-store and online. I have gotten rebates as promised much of the time over the years, but not infrequently, I submit a recent with a valid purchase and ibotta robots reply that they are not valid. Built in Denver, CO, Ibotta is a free app that gets users cash back on groceries, online shopping, and more. Already earned over $20. It's Walmart & loyalty cards that don't reliably credit as they should. Status: Resolved. Find information on previous questions, popular topics, and troubleshooting. Live Chat. It's not worth the headache so I deleted the app. Learn more about who we are, our values, and how we #outhustle everyday! That being said I don't even want my family to sign up now! Whether in-store or online, Ibotta is committed to giving customers cash back on their everyday purchases. I legitimately earn my cash back, but they denied and accused me of making up receipts when I actually made the purchases, but my purchases are every day. Ibotta pays you real money on your everyday purchases. Ibotta empowers our employees to achieve our mission and values from anywhere within the continental U.S. We offer a flexible hybrid work schedule for most positions. Since 9/20/22 I have reached out numerous times and you can only do it through email. Many of them have become a favorite. Redeem offers - Upload your receipt or link your loyalty card for instant cash back. I've been a customer and user of Ibotta for several years and here lately I'm having just as many issues as everyone else dealing with the missing credits. Visit stores in person or online, scan your receipt or link a store loyalty card, and Ibotta will credit your account within 24 hours. Cons. DON'T DO IT. Search. Customer Service Representative Interview. Remember to check your CVS app for special offers and discounts and scan your Extra Care Card at the Coupon Center in store..you never know what surprises you might find there!. We invest in every employee with a competitive salary, company equity, a matched 401(k), leadership training, and more. Get cash back. Every day our savers find fast assistance in the Ibotta Community. Contact us Help Center Get started with the self-service help center. Ibotta Customer Reviews. They decided to deactivate my account and not pay as promised. This website uses cookies. If you don't find an answer in our Community, you can ask our new chatbot, Carlotta the Ibotta Care Bot! Better than coupons! I check the items I've bought (for example Safeway) I upload the receipt which clearly states Safeway. Customers have to . Start Chat. I wasn't expecting this app to come in hand until just recently when I cashed out with a Amazon gift card I can now buy some Christmas presents with a reasonable budget thanks from the help of Ibotta if You want to earn some extra cash this is the app to have. We treat company resources as if they were our own. Basic interview questions asking about experience, other positions and how they would apply to the current position. Told some neighbors. Contact us! After I cleared the cache, I selected the first receipt entry. We encourage team members to advocate for themselves. By linking your loyalty card with your account, you can get rebates. We support each other and share saving tips. I've only had the app for maybe a week and I've earned over 60 bucks. Some positions are work from home. We speak the truth. Date of experience: December 22, 2021. They ask for a barcode scan which I do and I get a " no match". That is a magical combination. Customer service responds quickly. ", The best part about Ibotta is the people that work here. We outhustle. It still shows the status of the Mid Week Money Maker bonus. Supported Retailers . Ibotta Performance Network (IPN) is the first digital network that enables cash back offers to be securely delivered in a coordinated fashion to over 120 million US consumers across a wide ecosystem of digital properties including top retailer, social networks, recipe sites, and more. 2) Look out for recurring rebates Ibotta partners with more than 300 retail chains, restaurants, movie theaters, convenience stores, home improvement centers, pet stores, pharmacies and more. Worst customer service. Today's customer service goes far beyond the traditional call center. Is there a number I can call my phone link to an account I didn't know I have and I'm trying to link my number to the account I use. (Heres my referral code for a $10 bonus if you want to give it a try: DWSFYHW). The many offers on Ibotta have allowed me to try products that I'd never try on my own. I used the site for a few months, and it was ok, till I started just buying the "free" or supposed good sites, then everything changed, they locked my account and kept my money without warning. Replies typically come through in a few hours or less! You will find excellent Ibotta customer service through the chat but if you still want to talk to an agent on the phone for Ibotta help, here is the Ibotta customer service number: (303) 593-1633. HAPPY NEW YEAR. This rating has decreased by 21% in the past 12 months. Absolutely not worth it-do not waste your time. want to buy. It is very tedious to add the items and they charge a lot of money for every month you do not use it. Today I went to withdraw the funds to get an Amazon gift card and wasn't able to. Consumers satisfied with Ibotta most frequently mention great way, referral code and bank account.Ibotta ranks 3rd among Cash Back sites. 2022 Ibotta Inc. All rights reserved. It's humbling to be able to work with such talented and experienced team members who are all working towards a collective mission., Engineering You'll see your cash back in your . Fill out the form below to get in touch with our sales team. Choose a retailer, add offers for products you plan to buy, and hit the store. Its easy to link your loyalty accounts so you dont always have to submit receipts, and they almost always have cash back on items Im getting anyway. With Ibotta, you can earn real cash back every time you shop online or in-store. I applied online. About Ibotta. Great benefits, good company culture. Ibotta is a cash back shopping app. Salary information comes from 535 data points collected directly from employees . REFERRAL CODEpxqhbkq, Ive been using Ibotta for 3 years and never had any issues. I filed a complaint with BBB and I will be deleting this app after they release all my earned money and I do not recommend anyone to download!! Never miss cash back when you submit receipts from your shopping trips to the Ibotta app. We proactively share information. If you would like a referral code you can use RABQXMG and you just have to complete a Qualifying Offer within seven (7) days of registration, during the referral period. The bonuses are generous. Ibotta is a great place to work, but don't expect too much career advancement unless you lean on nepotism or luck. Use the bar code scanner to verify deals. Here's a list of places where our app is currently enabled. The company has also been named as a Top Workplace by The Denver Post four consecutive times. They have no phone number to call. I absolutely have fallen in love with this app and share it with all the ladies that do the grocery shopping and want to save some money. Whether you're buying groceries, clothing, electronics, or wine and beer, Ibotta will pay . They signed up. .. something in my PayPal yesterday and I just downloaded it like 6 or 8 days ago. Headquartered in Denver, Colorado, the company is stationed in the heart of the city's vibrant downtown community and a short drive away from the Rocky Mountains. We love calling Denver home, and we think you will too. Service 370. Business customers call 877-759-3746 or contact your Reseller for support. Join our Community Connect with us on social This is the best savings app out there. I also had to fight for my Amazon & Walmart on-line cash back. I have mostly used it for in person grocery shopping. It was a decent amount of money or I would have let it go. Receipt submission. This video can prepare you to feel more at ease when you do have to . Oct 6, 2022 - Remote Customer Service Representative . I have now redeemed $1000 cash back from Ibotta in the past year. Our grassroots, employee-led Diversity & Inclusion team, botta, is committed to enhancing the Ibotta culture through educational events, mentorship, and philanthropy. Minimum payout is 20, i've done it 5 times so far in about 3 months. Varies You can pick one of these up for FREE after stacked Ibotta Rebates! It's frustrating as they are often new products that are expensive and I'm only interested in trying them if I receive an ibotta rebate. Discover a more rewarded shopping experience. 8 Ibotta Cheats. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Is there a number I can call my phone link to an account I didn't know I have and I'm trying to link my number to the account I use. Check it out to see if your question might be answered more immediately by other Ibotta users. Flexible time off, team building events, Learning & Development opportunities, and an annual dinner bonus keep us energized and focused. Ibotta Customer Service. To speed things up, you can also field a question to Ibotta's community forum. Email. We'll respond within 24 hours. I'M DONE. Compare pay for popular roles and read about the team's work-life balance. They are very friendly and helpful so don't be afraid to contact them. Other. 2. Link your store loyalty card to your Ibotta account (double discounts) Watch for recurring rebates. Now I'm visiting with family and I've talked to all my family and designing up they decided to lock my account! The cash back I've earned has helped support us during the hard lock down. We take responsibility for our actions and mistakes. We also offer comprehensive medical, dental, and vision coverage to full-time employees. Have great knowledge of your product. If you can't log in, you may also send an email to accountsupport@ibotta.com. Snag extra cash with this new offer from Ibotta! I do NOT recommend them. This week's mid-week money maker bonus is an extra $3 when you redeem 15 offers by . Average Ibotta hourly pay ranges from approximately $12.00 per hour for Tier 1 Agent to $74.83 per hour for Senior Product Manager. The people are amazing, but career advancement is slim. It's been a month now. We discuss performance openly. Search Close. 2022 Trustpilot, Inc. All rights reserved. This rating has improved by 1% over the last 12 months. Refer your friends and help them and yourself at the same time not to mention the free thanksgiving dinner we got also, Information provided by various external sources. Login. New management only cares about money. Pros. Low priced items can bring great deals (add multiples) Be a team player. Order in Progress Tracking your order, approving changes, chatting with your shopper Delivery Receiving your items, reporting a problem, unknown charges Pricing, Discounts, & Fees Item pricing, coupon, promotions, referrals, taxes and fees How to use EBT SNAP Using your EBT card and shopping for eligible items Profile and Account Settings Pay attention to rebates with multiple items. It was great for so long. We pride ourselves on fostering a fast-paced workplace with open communication, transparency, and collaboration. After signing with Ibotta, find your preferred store then verify your purchases by scan your loyalty card. If you look at the offers before you shop it can really make things alot cheaper especially if you have other coupons or there is a good sale from the store, sometimes a $1.50 item gets well below $0.50 if you stack coupons.I also didn't have trouble request my earnings in the past. Ibotta promotes diversity by embracing a culture of inclusion and celebrating differences. Categories About us Consumer FAQ Business FAQ. Were not afraid to break the status-quo. I then received an email saying my account was blocked and flagged and wouldn't be able to withdraw my money. Available for residential customers. Ibotta review: Worst customer service. 01-22-2021 12:32 PM. Treats long- term hard working employees horribly to the point of pushing them to quit. . 1 Please let me know if you got it reactivated. Download the free app to receive offers and earn real cash back in stores and online. It's also easy to search for the answers you want. ADVERTISIMENT. Find out what works well at Ibotta from the people who know best. The office space is very laid-back and inviting. The app features 300-plus retailers. Ibotta Performance Network (IPN) is the first digital network that enables cash back offers to be securely delivered in a coordinated fashion to over 120 million US consumers across a wide ecosystem of digital properties including top retailer, social networks, recipe sites, and more. 49% of Customer Care employees at Ibotta would recommend their employer to a friend. Go shopping - Shop at your favorite stores, retailers, restaurants, bars, and apps. They asked me for supporting documents, i did supply it and said it was made up. Ibotta provides thousands of ways for consumers to earn cash on their purchases by partnering with more than 2,700 brands and retailers. Menu. Ibotta is a free cash back app that offers cash back rewards when shopping in-store and online. 11 mo. It is quick, easy and my money is there immediately! I have used Ibotta for 3 years and I love it. 72% of employees would recommend working at Ibotta to a friend and 65% have a positive outlook for the business. Ibotta has an overall rating of 3.8 out of 5, based on over 340 reviews left anonymously by employees. Its been non-stop chasing down every other rebate, which is time-consuming and aggravating. I get a response " this does not look like a Safeway receipt". Plug into the Ibotta Performance Network. Show more Ibotta's support and contact email address is accountsupport@ibotta.com Ibotta website ibotta.com What category is Ibotta related to? It may seem confusing in the beginning but stick with it.